IT User Satisfaction (CSAT)

Feedback & Service Quality Monitoring

CSAT Score (Avg)

0.0

/ 5.0

Target: > 4.5

Positive Rating %

0%

Rated 4 or 5 Stars

Total Responses

0

Survey Participants

Negative Feedback

0

Issues to Resolve

Monthly CSAT Trend Overview View
Rating Distribution
Satisfaction by Service Category
Top 5 Best Performing Agents
Feedback Detailed Log
Date Ticket ID Service Category Agent User Name Rating Comment/Feedback Sentiment
Total Records Found: 0